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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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CALSCALE:GREGORIAN
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
DTSTART:20070101T000000
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:Eastern Daylight Time
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
DTSTART:20070101T000000
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:Eastern Standard Time
END:STANDARD
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261117T080000
DTEND;TZID=America/New_York:20261117T161500
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:CISR Agency Operations - LIVE WEBINAR
DESCRIPTION:Agency Operations   CISR Live Webinar Agency Operations can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers\, you'll discover an enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also\, understanding how agencies function is essential training for both insurance agency and company personnel. Topics: Legal & Ethical Requirements The Insurance Agency The Insurance Industry and Marketplace Communication and Technology Agency Workflow Concepts Agency Workflow Steps Account Management Errors & Omissions \nThis is a live\, virtual seminar. No exam is required for CE credit or for your CISR update. Exam is required to earn the CISR designation.  EXAM INFORMATION The exam is available online during an exam window beginning at 4:15 pm the day of the seminar and ending at 11:59 pm CST on Thursday of the week following the seminar.   \n Cancellation: \nNo refund for cancellations within 10 business days of a class. Any changes made once class is scheduled will incur a $10 processing fee. Changes made within 30 business days of the class will incur a $45 processing fee. Substitutions are permitted with prior written notification. You must complete the program in its entirety. Refunds will not be granted due to partial attendance. If you do not attend\, and do not notify IIABSC 24 hours prior to the seminar\, you will not be allowed to transfer your registration fee and will not receive a refund. If you experience technical difficulties during the class and cannot complete it\, IIABSC will transfer your registration fee to another CISR Live webinar\, but no refund will be issued. All cancellations and transfers must be submitted in writing. IIABSC gladly complies with Title III of ADA
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p><span data-contrast="auto" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; font-size: 11pt\; text-decoration: underline\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: bold\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Agency Operations &ndash\; CISR</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;Live Webinar</span></span><span data-ccp-props="{}" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;">&nbsp\;</span></p><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px 0px 10px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: bold\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Agency Operations</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. As you work with colleagues and customers\,&nbsp\;</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">you&rsquo\;ll</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;discover&nbsp\;</span><span style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>an enhanced</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;self-</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(64\, 64\, 64)\; font-size: 11pt\; font-style: italic\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span data-ccp-charstyle="Subtle Emphasis" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">assurance</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;and a greater understanding of the dynamics within insurance organizations. Also\, understanding how agencies function is essential training for both insurance&nbsp\;</span><span style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>agency</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;and company personnel.</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></p></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px 0px 10px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: bold\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Topics:</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></p></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Legal &amp\; Ethical Requirements</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">The Insurance Agency</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">The Insurance Industry and Marketplace</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Communication and Technology</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Agency Workflow Concepts</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Agency Workflow Steps</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Account Management</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><ul fr-original-style="" style="list-style-position: inside\;"><li style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin-top: 0px\; margin-right: 0px\; margin-bottom: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(39\, 39\, 39)\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Errors &amp\; Omissions</span></span><span data-ccp-props='{"201341983":0\,"335557856":16777215\,"335559685":600\,"335559739":150\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(39\, 39\, 39)\;">&nbsp\;</span></li></ul></div></div></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px 0px 10px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><br></p></div></div><div style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; position: relative\; color: rgb(0\, 0\, 0)\; font-family: Calibri\, Calibri_MSFontService\, sans-serif\; font-size: 14.6667px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: left\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: rgb(255\, 255\, 255)\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; font-size: 12pt\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">This is a live\, virtual seminar. No exam is&nbsp\;</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">required</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;for CE credit or for your CI</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">SR</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;update.&nbsp\;</span><span data-ccp-charstyle="Strong" style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>Exam&nbsp\;</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; font-size: 12pt\; font-style: italic\; text-decoration: underline\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-charstyle="Strong" style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>is</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;</span><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">required</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; font-size: 12pt\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;to earn the&nbsp\;</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; font-size: 12pt\; text-decoration: underline\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">CISR designation</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; font-size: 12pt\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-charstyle="Strong" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">.</span></span><span data-ccp-props='{"134233117":true\,"134233118":true\,"201341983":0\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 12pt\; line-height: 18px\; font-family: Arial\, Arial_EmbeddedFont\, Arial_MSFontService\, sans-serif\; color: rgb(255\, 0\, 0)\;">&nbsp\;</span></p></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-ccp-props='{"201341983":0\,"335559739":0\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(51\, 51\, 51)\;">&nbsp\;</span></p></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; outline: transparent solid 1px\; font-variant-ligatures: none !important\; color: rgb(255\, 0\, 0)\; background-color: rgb(255\, 255\, 255)\; font-size: 11pt\; text-decoration: underline\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: bold\;"><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">EXAM INFORMATION</span></span><span data-ccp-props='{"201341983":0\,"335559739":0\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(255\, 0\, 0)\;">&nbsp\;</span></p></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="auto" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">The exam is available online during an exam window&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">beginning&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">at 4:</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">15</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;</span><span data-ccp-parastyle="No Spacing" style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>pm</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;the day of the seminar and ending at</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">11:59 pm CST on Thursday&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">of the</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;week&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">following&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">the seminar</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">.&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;</span></span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: WordVisiCarriageReturn_MSFontService\, Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; white-space: pre !important\;">&nbsp\;</span><br style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; white-space: pre !important\;"></span><span data-ccp-props='{"201341983":0\,"335559739":0\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(255\, 0\, 0)\;">&nbsp\;</span></p></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px 0px 10.6667px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="auto" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant-ligatures: none !important\; font-size: 11pt\; text-decoration: underline\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: bold\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">Cancellation:</span></span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 19.425px\; font-family: WordVisiCarriageReturn_MSFontService\, Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; white-space: pre !important\;">&nbsp\;</span><br style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; white-space: pre !important\;"></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant: normal\; color: rgb(0\, 0\, 0)\; font-size: 11pt\; font-style: normal\; text-transform: none\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: normal\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">No refund for cancellations within 10 business days of&nbsp\;</span><span style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; background-position: 0px 100%\; background-repeat: repeat-x\; background-image: url("data:image/svg+xml\;base64\,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=")\; border-bottom: 1px solid transparent\;'>a class</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">. Any changes made once class is scheduled will incur a $10 processing fee. Changes made within&nbsp\;</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant: normal\; color: rgb(0\, 0\, 0)\; font-size: 11pt\; font-style: normal\; text-transform: none\; line-height: 18.3458px\; font-family: Aptos\, Aptos_EmbeddedFont\, Aptos_MSFontService\, sans-serif\; font-weight: normal\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">30</span></span><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant: normal\; color: rgb(0\, 0\, 0)\; font-size: 11pt\; font-style: normal\; text-transform: none\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: normal\;"><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;business days of the class will incur a $45 processing fee. Substitutions are&nbsp\;</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">permitted</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;with prior written notification. You must complete the program in its entirety. Refunds will not be granted due to partial attendance. If you do not attend\, and do not notify IIABSC 24 hours prior to the seminar\, you will not be allowed to transfer your registration fee and will not receive a refund. If you experience technical difficulties during the class and cannot complete it\, IIABSC will transfer your registration fee to another CISR Live&nbsp\;</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">webinar</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">\, but no refund will be issued. All cancellations and transfers must be&nbsp\;</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">submitted</span><span style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;in writing.</span></span><span data-ccp-props="{}" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 19.425px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(0\, 0\, 0)\;">&nbsp\;</span></p></div><div style='-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; clear: both\; cursor: text\; overflow: visible\; position: relative\; direction: ltr\; color: rgb(0\, 0\, 0)\; font-family: "Segoe UI"\, "Segoe UI Web"\, Arial\, Verdana\, sans-serif\; font-size: 12px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;'><p style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; overflow-wrap: break-word\; white-space: pre-wrap\; font-weight: normal\; font-style: normal\; vertical-align: baseline\; font-kerning: none\; background-color: transparent\; color: windowtext\; text-align: left\; text-indent: 0px\;"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-variant: normal\; color: rgb(0\, 0\, 0)\; font-size: 11pt\; font-style: normal\; text-transform: none\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; font-weight: normal\;"><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">IIABSC gladly&nbsp\;</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">complies with</span><span data-ccp-parastyle="No Spacing" style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\;">&nbsp\;Title III of ADA</span></span><span data-ccp-props='{"201341983":0\,"335559739":0\,"335559740":240}' style="-webkit-user-drag: none\; -webkit-tap-highlight-color: transparent\; margin: 0px\; padding: 0px\; user-select: text\; font-size: 11pt\; line-height: 18px\; font-family: Calibri\, Calibri_EmbeddedFont\, Calibri_MSFontService\, sans-serif\; color: rgb(0\, 0\, 0)\;">&nbsp\;</span></p></div></body></html>
LOCATION:SC
UID:e.1233.1333554
SEQUENCE:3
DTSTAMP:20260923T210028Z
URL:https://iiabsc.growthzoneapp.com/eventcalendar/Details/cisr-agency-operations-live-webinar-1565164?sourceTypeId=Hub
END:VEVENT
END:VCALENDAR
